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TELUS SUPPORT: The help your residents and staff deserve.

24/7 Help Desk. Your team is dedicated to giving your residents the best possible experience, but having to consistently deal with technical questions and concerns can easily interrupt their workflow. So while your staff is striving to manage your residence and your residents are making the most of their TV and Wi-Fi experience, we’re here to help them. When you choose TELUS, you get a team of bilingual experts that are ready to help around the clock, at no extra charge. Whether your residents need assistance or your staff need tech support, the TELUS 24/7 Help Desk is available to answer their questions and help them all get back to what matters most. Ambassador program.

It’s not always easy for seniors to adapt to new technology. As you upgrade the technology in their suites, many of your residents may need someone to walk them through these changes. That’s why, at the time of your installation, TELUS Ambassadors will come to you – providing one-on-one assistance to each resident, along with easy-to-follow instruction manuals.

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